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Enque

Privacy Policy

Last Updated: August 20, 2026 • Effective Date: August 20, 2026

Summary & Commitment

Welcome to Enque. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use the Enque platform (the “Service"), a transparent, code-driven queueing engine.

1. Data We Collect

To provide our queueing services, we collect the following types of information:

  • Authentication Data: Your email address and password when you register for an account. Authentication is required to ensure your queue state is durable across devices.
  • Profile Information: Any unique identifier (e.g., registration or membership number) you provide when joining a specific queue.
  • Queue Activity: Information regarding the sessions you join, your serial numbers, your batch assignments, and your attendance status.

Note: We do not collect sensitive health information or diagnostic data, even when Enque is used for medical or screening queues. We only collect the generic identifiers required to manage your place in line.

2. How We Use Your Data

  • To create and maintain your account securely.
  • To generate serial numbers and place you correctly in organizational queues.
  • To send timely notifications regarding your batch assignments, time changes, or queue interruptions.
  • To allow organizations and officials to effectively manage their participant batches.

3. Data Sharing and Disclosure

The identifiers and queue activity data you submit to a specific queue (Session) are visible to the officials/administrators who created and manage that queue. We do not sell your personal data to third-party marketers. Your data is stored securely on managed cloud infrastructure solely for the purpose of operating the Service.

4. Your Rights

You have the right to access, update, or delete your personal information. You can manage your profile settings within your dashboard or request an account deletion to permanently remove your data from our active systems.

Need help or have privacy questions?

Contact the developer directly for support.